Service
Transformation & Operating Model
Practical governance, decision rights, and ways of working that scale — so delivery becomes calmer, faster, and measurable.
Who this is for
- Leaders driving change who need clearer governance and accountability
- Teams blocked by cross-functional dependencies and unclear ownership
- Programs where delivery exists but outcomes aren’t landing consistently
- Organisations experiencing change fatigue and unclear ways of working
Typical problems
- Too many priorities and no consistent decision forum
- Slow approvals, unclear decision rights, and rework
- Inconsistent delivery rhythm across teams
- Stakeholders misaligned on what success looks like
- Reporting exists but doesn’t drive action
Approach
01
Diagnose
Understand goals, constraints, stakeholders, and delivery friction. Identify what’s slowing decisions and execution.
02
Design
Define decision rights, governance, roles, and a practical operating rhythm tailored to your environment.
03
Embed
Roll out templates, cadence, and coaching so the model sticks — and progress becomes visible.
Deliverables
- Operating model blueprint (roles, responsibilities, decision rights)
- Governance and cadence (forums, rituals, RACI/DRI)
- Prioritisation and intake process (lightweight and scalable)
- Metrics and reporting rhythm aligned to decision forums
- Adoption support plan (optional)
Outcomes
- Faster, clearer decision-making
- Improved alignment across stakeholders and teams
- Reduced delivery friction and rework
- A repeatable operating rhythm that scales
- Measurable progress leaders can trust
Want an operating rhythm that actually works?
Book a short call and we’ll map your current constraints, clarify outcomes, and propose a practical first step.